FixSlate.

How it works — for technicians

Seven steps from sign-up to getting paid. Takes 3 minutes to read.

1Create your account

Go to fixslate.app/signup — name, phone, email, password. That’s it. Dispatch reviews every application, usually the same day. Until you are approved the board shows “Application received”.

2Put the app on your phone

Open fixslate.app in Safari (iPhone) or Chrome (Android), sign in, then:
  • iPhone: Share button → Add to Home Screen
  • Android: menu ⋮ → Install app
You get a red FS icon that opens like a normal app. Open it and tap 🔔 Enable notifications on the board — new jobs will pop up on your phone the second they appear, and tapping the banner takes you straight to the job.

3Upload your documents

Before you can take jobs the app asks for three things (the “Finish your profile” card on the board):
  • Photo ID — front and back, photos taken right from your phone
  • Liability insurance — your policy as a PDF or photo
Documents go to secure storage; only dispatch sees them. The Take job buttons stay locked until all three are in. Your SSN is never uploaded here — Stripe asks for it separately in the next step.

4Set up payouts once

Tap Payouts (green button, top of the board) → Set up payouts with Stripe. Stripe verifies your identity and bank details — FixSlate never sees them. Without this step you cannot be paid.
FixSlate.PayoutsSign out

5Take jobs from the board

The board lists open jobs near you: appliance, problem, area and time window. First come, first served — customer name, phone and exact address unlock only after you take the job. New jobs also arrive by email with a Take job button.
#080326-2
Washer · Samsung

Not draining, error 4C

Today · 12–3 PMBrandon 33511
Take job
Take a job only if you really plan to go: a returned job that nobody covers before the appointment costs a $75 no-show fee.

6Run the visit from the job page

Full walkthrough of your first job → (estimate, parts, required photos, charging)
Everything happens on the job page, top to bottom. Call the customer at least 20 minutes before arriving — the green button dials.
📞 Call customer  (813) 555-0123
I have arrived
Start work
Tap the buttons as you go: I have arrived → Start work. Need a part? Use Order a part — the customer pays a deposit and the job waits. Done? Complete, add photos of the work.

7Charge the customer and get paid

At closeout enter labor and parts — the app computes tax and totals. Ask for the customer’s email (receipt goes there), take the card payment on your phone, get their signature. Your share shows up in Payouts: first “on hold” for a few days, then sent to your bank automatically.
Good to know
  • Can’t make an appointment? Ask for a reschedule on the job page — dispatch confirms with the customer. Returning a job to the board is the last resort.
  • The board refreshes itself; new jobs also come by email — enable a loud notification for them.
  • Stuck? The Call dispatch button at the bottom of the board connects you to a human.
Apply to take jobs →

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