FixSlate.

How it works — for technicians

From sign-up to your first payout. Five minutes to read.

1Apply

Go to fixslate.app/signup — name, years of experience, phone, email. Dispatch reviews every application, usually the same day, and emails you a link to set your password. Then sign in and finish your profile.

2Put the app on your phone

Open fixslate.app in Safari (iPhone) or Chrome (Android), sign in, then:
  • iPhone: Share button → Add to Home Screen
  • Android: menu ⋮ → Install app
You get a red FS icon that opens like a normal app. On the Me tab tap Enable notifications — new jobs pop up on your phone the second they appear, and tapping the banner opens the job.

3Finish your profile — the Me tab

Three things unlock the Take job buttons. All of them live on Me:
Stripe payoutsSet up →
StatusActive
ID & insuranceMissing
PoliciesNot accepted
  • ID & insurance — photo ID (front and back) and your liability policy, shot right from the phone. Only dispatch sees them.
  • Policies — read and accept the subcontractor terms once.
  • Stripe payouts — Stripe verifies your identity and bank account; FixSlate never sees your SSN or bank details. Without this you cannot be paid.
When all three show green you are ready to take jobs.

4The five tabs

FixSlate.
John Smith · T-042
Schedule · October
Schedule
Open jobs2
In progress1
History
Me
  • Schedule — your week. Tap a day, switch Day / List / Map. Dots under a date = visits; the counter top-right shows done / total for today. Tap a visit to open it.
  • Open jobs — jobs nobody has taken yet: appliance, a short line about the problem, area, ZIP, distance from your home ZIP, date and window. First come, first served. Red badge = how many are waiting.
  • In progress — everything still on you: started jobs, parts on order, finished visits that are not charged yet. All amber; the chip says what is left to do. Amber badge = count.
  • History — paid jobs with your share, earned this month, pending payout, any fees.
  • Me — profile, documents, Stripe, notifications, this guide, Call dispatch, Sign out.

5Take a job

Washer · Samsung

Not draining, error 4C …

Brandon 33511 · ≈ 12 mi
Posted 8 min ago
Take job
Tap Take job — the customer’s name, phone and street address unlock and the visit lands in your Schedule. New jobs also arrive by email and push with the same button.
Take a job only if you will really go

Can’t make it after all? Ask for a reschedule on the job page — dispatch calls the customer. Returning a job to the board is the last resort: if nobody covers it before the appointment, a $75 no-show fee comes out of your payout.

6The visit card

Open a visit from Schedule. Top to bottom:
#101526-3
Dryer · Whirlpool
No heat, drum spins
CustomerJames Carter
Phone(727) 555-0142
Address2200 Gulf to Bay Blvd, Clearwater, FL 33765
AppointmentThu, Oct 16 · 1pm - 4pm
📞 Call customer
Directions
On my way — text the customer
Call at least 30 minutes before the visit.
Time on visit0:42:10
  • Call customer dials. Directions opens Google Maps with the route already built. Call at least 30 minutes before.
  • On my way opens a ready-made text: “Hi, this is John from Master Appliance Service — on my way, arriving in about 30 minutes.” Just hit send.
  • Time on visit starts when you tap Start work and stops when the job is charged.
  • Yellow Instructions from dispatch — gate codes, dog, parking. Read before you ring the bell.
Below that is the Visit stepper: Arrive & start → Estimate → Do the work → Closeout & payment. That part is the Your first job guide.

7Getting paid

Your share of every job is shown live before you charge. After the customer pays it appears in History:
Earned this month
$1,240.00
Pending payout
$385.50
LG Refrigerator · Tampa$202.50Oct 12 · #101226-1 · customer paid $412.00Hold · Oct 19
  • Hold · date → Ready → Payout sent. Card money is held 7 days after the job, then sent to your Stripe account.
  • Cash in hand — you already have it; the company’s part is settled from your next payouts.
  • Awaiting customer — commercial job billed on terms; your share releases when the customer pays.
Your cut
50% of the labor on a job, and 55% of everything above $250 of labor — the bigger the job, the bigger your percentage. The part you bought is reimbursed in full on top. Sales tax applies to the part only and goes to the state.
Good to know
  • Recall — if a customer calls back about the same repair, dispatch sends the job back to you as a warranty visit (orange chip). The fix is free; if something else broke, the app opens a new paid job.
  • Install visit (violet chip) — second visit to put in a part, shown on the day you set it.
  • Stuck on site? Call dispatch — bottom of every job page and on Me.
Apply to take jobs →

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